Privacy Policy

Last updated: June 11, 2026

This Privacy Policy describes how Maison Harrow (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions, and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”).

Information We Obtain from Third Parties

We may obtain information about you from vendors, service providers, payment processors, and other third parties who support our Site and Services.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services

• Marketing and Advertising

• Security and Fraud Prevention

• Communicating with You and Service Improvement

Cookies

Like many websites, we use Cookies on our Site. Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser settings.

How We Disclose Personal Information

We may disclose personal information to:

• Vendors or third parties who perform services on our behalf.

• Business and marketing partners.

• Affiliates.

• Legal and regulatory authorities if required by law.

We do not use or disclose sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may provide links to websites operated by third parties. If you follow these links, you should review their privacy and security policies.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We take reasonable measures to protect your information, but no security measures are perfect. We retain information only as long as necessary to fulfill legal and operational requirements.

Your Rights

Depending on where you live, you may have some or all of the following rights:

• Right to Access / Know

• Right to Delete

• Right to Correct

• Right to Opt-Out of Sale or Sharing or Targeted Advertising

• Restriction of Processing

• Withdrawal of Consent

• Appeal

• Managing Communication Preferences

Complaints

If you have complaints about how we process your personal information, please contact us.

International Users

If we transfer your personal information outside your country, we rely on recognized transfer mechanisms and safeguards.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us.

Store Name: Maison Harrow

Company Name: TMP E-Com

Company Registration Number: 77899822

Address:
Rozenhaag 38
3831 CB Leusden
Utrecht
The Netherlands

Phone:
+3197010227129

Email:
info@maisonharrow.com

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM

Saturday - Sunday: 11:00 AM – 3:00 PM

Reach out to us:
Contact page: https://maisonharrow.com/pages/contact